Will You Ship My Exchange Before Receiving My Return?

John S. - Suitcentury FAQ Author
John S.
Created: 22-08-24 13:11:00
Last Updated: 27-09-24 13:09:58

Unfortunately, we cannot ship an exchange item before receiving your original item. Our current system requires that the returned item be processed before the new exchange can be shipped. However, we are continuously upgrading our systems, and we hope to offer this option in the future to make the exchange process even smoother for you.

If you’re in a rush and need the exchange item quickly, we recommend placing a new order for the suit you need. Once we receive your original item, we will issue a refund for the returned item. This allows you to get your new suit faster while still being able to return the original.

If you have any concerns or need further assistance, please feel free to contact us at [email protected], and our support team will be happy to help you through the process.

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