John S.
Created: 22-08-24 13:18:00Last Updated: 27-09-24 13:05:10
You can use any box to send your items back to us. While it’s ideal if you still have the original SuitCentury box, we’re happy to accept any recycled box you have at home. Here’s how to pack each item for return:
Jacket:
Please place the jacket back in the black garment bag that was sent with your order. This helps protect the jacket during transit. Don’t worry about the bag—when you receive your replacement jacket, it will come with a new one.
Pants:
If you’re only returning or exchanging pants, simply keep the black bag and place the pants alone in the return box. No need to send the entire set unless you're returning multiple items.
Shirt:
For shirts, try your best to fold them neatly and include all clips and plastic packaging that came with the original order. We understand it can be tricky to perfectly fold everything back together, but don’t stress—our team of professional packers will take care of it once we receive the return.
Make sure all items are returned in the condition they were received, with all tags still attached. This ensures that your return or exchange is processed smoothly and quickly.
To request a return label, follow the steps outlined on our How to Return a Suit and Get Refund? page. There, you’ll find detailed instructions on how to get your return started and have the shipping label sent directly to you.
If you have any questions about your return or exchange, feel free to contact us via our website or reach out using the following method:
Email: [email protected]
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