How to Return a Suit and Get Refund?

John S. - Suitcentury FAQ Author
John S.
Created: 19-08-24 04:59:00
Last Updated: 27-09-24 13:53:49

To return a suit and request a refund, please follow these steps:

1. Check Our Refund Policy

Before initiating a return, please ensure that your request complies with our Refund Policy. This policy outlines the conditions under which returns are accepted and refunds are processed. Make sure that your suit meets the criteria for a return.

2. Fill Out the Return Form

Once you've confirmed that your return meets the criteria, please complete the return form linked below. This form will collect essential details about your order and the reason for your return, allowing us to process your request quickly.

3. Await Confirmation

After submitting the return form, our team will review your request and contact you via the email address you provided. We will give you further instructions on how to proceed with the return, including a pre-paid return shipping label if your return is approved.

4. Return the Suit

Follow the instructions provided in our confirmation email to return the suit. Please ensure that the suit is in its original condition, with all tags attached and in its original packaging. Proper packaging helps ensure that your return is processed quickly and without issues.

5. Receive Your Refund

Once we receive and inspect the returned suit, we will process your refund according to our policy. Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days after we receive the suit for the refund to appear on your account.

If you have any questions or need further assistance, feel free to contact our customer service team via email at [email protected].

Please click the button below and fill the form in order to start your refund process.

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